End-of-year business planning

End-of-year business planning

Planning in Q4 is critical to effectively assess the impact of the current economic crisis on your business, reduce your tax obligation and help ensure financial success in 2021. For business owners who secured a Payroll Protection Program loan and/or an Economic Injury Disaster Loan, it’s even more important to put a plan in place to help ensure financial stability. Here are a few tips to get you started.

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Improving the contactless customer experience

Improving the contactless customer experience

As concerns around public health and safety continue to rise, so does the popularity of contactless service. In fact, it’s highly likely that consumers’ appetite for no-contact support will persist post-pandemic. Business owners need to take this seriously, because rest assured that customers are paying attention to how your business has adapted practices and procedures to ensure their safety.

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