Improving the contactless customer experience

Improving the contactless customer experience

As concerns around public health and safety continue to rise, so does the popularity of contactless service. In fact, it’s highly likely that consumers’ appetite for no-contact support will persist post-pandemic. Business owners need to take this seriously, because rest assured that customers are paying attention to how your business has adapted practices and procedures to ensure their safety.

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Win-win internships

Win-win internships

The summer months mark the perfect time to offer an internship at your business. While interns provide needed skills at an affordable price, you should also keep the well-being of your intern in mind…and plan for it. Be sure to think through how you can properly mentor and educate your intern. You never know when one of them might become a long-term and valuable employee.

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